Communication between winIDEA and the BlueBox fails and an error is generated. Once you execute the Communication test displays the message Hardware not found.
Turn on the BlueBox and try again.
Verify the Hardware / Hardware / Hardware Type settings that the correct BlueBox type is selected.
Inspect the back of the BlueBox to make sure the USB cable is plugged in the USB port.
Try a different USB port instead.
Try a different USB cable, and check if the device is visible in the Device manager, without any warnings or errors.
Power-cycle the BlueBox.
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