All Licenses and Activation Keys are stored in iSYSTEM hardware (BlueBox, Active Probe, IOM6 AOM). winIDEA has to be connected to the specific hardware to find the license.
Select the right hardware type from the drop-down menu in Hardware / Hardware / Hardware Type dialog.
Select the communication port (USB or TCP/IP) you are using and test if communication between the BlueBox and winIDEA is working in Hardware menu / Hardware / Communication. Find more information on communication issues here.
If you are using USB communication port and have more than one BlueBox device connected to your PC, select the correct Device from the drop-down menu in Hardware menu / Hardware / Communication.
BlueBox System is selected by default as a debug module. If you are using an Active Probe, select Active Probe in Debug / Configure Session / SoCs. Read more about Active Probe issues.
1. Close the newer winIDEA.
2. Power-cycle the BlueBox.
3. Open the older winIDEA.
4. Perform a Hardware / Hardware / Communication / Test. You should get the message Reprogramming emulator.
Between two winIDEA versions there are often differences in the bitstream in the BlueBox, and winIDEA tries to update the bitstream before initiating communication. Bitstreams gets updated with the new winIDEA, but it is not reverted with the old winIDEA.
License dialog is located under Hardware / (Hardware) / License.
Sorry this article didn't answer your question, we'd love to hear how we can improve it.
Note: This form won't submit a case. We'll just use it to make this article better.