All Licenses and Activation Keys are stored in iSYSTEM hardware (BlueBox, Active Probe, IOM6 AOM). winIDEA has to be connected to the specific hardware to find the license.
Select the right hardware type from the drop-down menu in Hardware / Hardware / Hardware Type dialog.
Select the communication port (USB or TCP/IP) you are using and test if communication between the BlueBox and winIDEA is working in Hardware menu / Hardware / Communication. Find more information on communication issues here.
If you are using USB communication port and have more than one BlueBox device connected to your PC, select the correct Device from the drop-down menu in Hardware menu / Hardware / Communication.
DTM (System) is selected by default as a debug module. If you are using an Active Probe, select Active Probe in Debug menu / Configure Session / SoCs. Read more about Active Probe issues.
License dialog is located under Hardware menu / (Hardware) / License.
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