There is 1 GB maximum single file limitation in place on iSYSTEM File Exchange Service. In some cases it is necessary to transfer files bigger than the limit to help the troubleshooting process.
1. Split files into volumes of 1 GB using your favourite file archiver tool.
2. Open the File Exchange Service via link which you'll receive together with dedicated user name and password in an email from iSYSTEM Technical support.
3. Upload each file which is less than 1 GB.
4. Notify Technical support when you are finished uploading.
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